Terms — Acme Lotto

1. Acceptance of these terms

These Terms & Conditions form a binding agreement between you and Acme Lotto governing your access to and use of this website and the games and services offered through it. By creating an account, depositing funds or otherwise using the platform, you confirm that you have read, understood and agree to be bound by these terms.

If you do not agree with any part of these terms, please do not register or continue using the website. We recommend that you review these terms periodically, as your continued use of the service constitutes acceptance of the version then in effect.

2. Eligibility and age verification

To open an account and participate in any game, you must have reached the legal age required in your province of residence and be physically located within a jurisdiction where Acme Lotto is permitted to offer its services. You must register on your own behalf and provide accurate, current and complete information.

We carry out identity and age verification at registration and may request additional documentation at any time. Accounts that cannot be verified, or that are found to belong to a person below the legal age, will be suspended and any related play may be voided in accordance with applicable law.

3. Your account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that takes place under your account. You agree to notify us promptly if you suspect any unauthorised access or use. Only one account per person is permitted.

Your balance, transaction history and play records are kept securely within your profile. You may update your personal details, review your activity and adjust your play limits at any time through your account settings, subject to the verification steps described in these terms.

4. Acceptable use

You agree to use the website lawfully and in good faith. You must not attempt to interfere with the platform's operation, gain unauthorised access to any system, use automated tools or bots, exploit errors, or engage in collusion, fraud or any activity intended to gain an unfair advantage.

We may, at our discretion and in accordance with applicable law, restrict, suspend or close accounts engaged in prohibited conduct, and we may withhold or reverse transactions associated with such conduct.

5. Games and rules

Each game offered on the platform, including Jackpot Max, Classic 6/49, Grand Fortune, Lucky 7, Mini Lotto, Instant Spark, Gold Rush, Neon Scratch and Lucky Stars, is governed by its own specific rules, which are made available on the relevant game pages. These game rules form part of these terms.

In the event of any conflict between a specific game rule and these general terms, the specific game rule will prevail for matters relating to that game. We may add, modify or withdraw games in accordance with applicable law and our regulatory obligations.

6. Prizes and payouts

Prizes are determined and paid in accordance with the rules of the relevant game and applicable law. Before any payout is processed, your identity and account must be fully verified, and any applicable regulatory checks completed.

We reserve the right to review winning results and transactions for accuracy and integrity. Where a result is found to have arisen from a technical fault, error or prohibited conduct, we may correct balances and adjust or void the affected play, in each case in accordance with the applicable game rules and the law.

7. Responsible gaming

Acme Lotto is committed to keeping play safe and enjoyable. We provide tools to help you stay in control, including deposit limits, time limits, reality checks, cooling-off periods and self-exclusion, together with information about independent support services and helplines.

Play should remain a form of entertainment and never a way to address financial difficulty. If you feel that your play is no longer under control, we encourage you to use the available tools and to seek support. You can adjust your limits at any time from your account settings.

8. Privacy and data protection

We collect and process personal information to operate the platform, verify your identity, comply with our legal and regulatory obligations and protect the integrity of the games. The way we handle your information is described in our Privacy Policy, which forms part of these terms.

We apply appropriate technical and organisational safeguards to protect your information and retain it only for as long as necessary for the purposes described in the Privacy Policy or as required by law.

9. Intellectual property

All content on this website, including the Acme Lotto name and logo, text, graphics, game designs, software and the overall look and feel, is owned by or licensed to the operator and is protected by intellectual property laws.

You are granted a limited, personal, non-transferable right to use the website for the purpose of participating in the games. You may not copy, reproduce, distribute, modify or create derivative works from any part of the platform without our prior written permission.

10. Changes to these terms

We may update these terms from time to time to reflect changes in our services, technology, or legal and regulatory requirements. When we make material changes, we will update the effective date and, where appropriate, provide notice through the website or your account.

Your continued use of the platform after an update takes effect means you accept the revised terms. If you do not agree with a change, you should stop using the service and may close your account in accordance with these terms.

11. Governing law

These terms are governed by the laws of the Province of Québec and the applicable laws of Canada. Any dispute relating to these terms or your use of the platform is subject to the jurisdiction of the competent courts located in Québec, unless otherwise required by law.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12. Liability

The service is provided in accordance with these terms and applicable law. To the extent permitted by law, the operator is not liable for losses arising from circumstances beyond its reasonable control, including interruptions, technical faults or third-party service failures.

Nothing in these terms limits any rights you may have under mandatory consumer protection laws, or any liability that cannot lawfully be excluded. The operator remains responsible for compliance with the laws and regulatory requirements that apply to its services.

Terms & Conditions